As Generation Z (Gen Z) enters the workforce in greater numbers, the world of work is changing fast.
Born between 1997 and 2012, this new generation brings energy, digital fluency and fresh expectations that are reshaping how organisations operate.
Managing them effectively is not about bending rules, but about creating an environment that supports growth, innovation and mutual respect. Flexibility and purpose over rigidityFor Gen Z, work is not only about earning a salary. It is about meaning, balance and freedom. They value flexible arrangements, whether remote or hybrid and prefer to be trusted to deliver results rather than being monitored by the clock.
Managers who focus on outcomes instead of hours, create a sense of ownership and accountability that inspires high performance.
Equally, this generation is drawn to purpose.
They want to work for organisations that care about more than profit.
When leaders clearly communicate the company’s mission and show how each role contributes to positive change, Gen Z employees respond with commitment and loyalty.
Growth, feedback and learning culture: Gen Z is a learning generation.
They seek constant growth and appreciate feedback that is timely and constructive. Instead of waiting for annual reviews, managers should have regular conversations that guide and encourage.
Creating mentorship programmes, offering learning opportunities and recognising effort helps young employees build confidence and skill.
Creating an enabling and conducive workplace: A truly enabling environment is one that encourages both personal and professional growth.
It is about more than physical space. It is about culture. When workplaces are inclusive, respectful and open to new ideas, collaboration becomes natural.
Psychological safety allows young people to share ideas freely and learn from mistakes without fear.
When organisations invest in flexibility, purpose and growth, they attract the best of this new generation. Gen Z is not here to disrupt for the sake of it. They are here to contribute, innovate and reimagine what work can be.
For guidance on creating workplaces where young talent can thrive, visit Likusasa Letfu Career Guidance Centre or contact 7803 3230 / 7658 5564 or email info@likusasa.org.
Born between 1997 and 2012, this new generation brings energy, digital fluency and fresh expectations that are reshaping how organisations operate. (Pic: The Wall Street Journal)
