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Arming managers with skills and techniques

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In today’s global developing and competitive world, training and development is no doubt an important part of organisational development.

 When an organisation has the right employee training and development programme in place, they are most likely to see big pay-offs like increased productivity and increased loyalty, which will result in positive growth of the company.

Training and development is a framework that allows employees to develop their personal and organisational skills, knowledge and abilities. It includes the transfer of knowledge and skills to individuals through an ongoing set of activities that are aimed at improving or enhancing the individuals within an organisation. Improved performance among individuals in an organisation will inevitably lead to improvements within the organisation.

It is advisable that training and development objectives should be set for all individuals at all levels within the organisation. This will ensure that individuals not grow personally and professionally but are also able to perform their jobs better. Managers or potential managers specifically benefit if trained on the broader area of management, as their roles include meeting target and organisations goals.

The Management Advancement Programme (MAP) is a certificate programme aimed at providing managers with knowledge, skills and techniques that will lead to more professional management. It is a programme developed and offered by the Wits Business School, in line with their vision of ‘sculpting global leaders’ in Africa.

MAP is offered to applicants who have at least five years work experience, preferably in a management-related function and have been recently promoted to management or are tipped for promotion. In addition to the work experience, they should have a senior certificate for example a Matric or O’level. MAP is run over a six month period and during this period, participants are required to attend lectures part-time, attend group sessions, submit assignments and write exams. Participants, who successfully complete MAP, become eligible to enrol for a Masters in Business Administration.

The programme has a modular structure of six courses, which include two non-examinable but compulsory modules.

The courses are described briefly below:

Group Dynamics develops skills with regard to team building, group and team interaction and issues of diversity and diversity management.


Principles of Human Resource Management allows participants to develop an understanding of the human aspects of business management and work organisation. This part of the course is important in equipping managers to develop strategies for handling, designing and supervising work, communication, change management and performance in the workplace.

Principles of Economics give an overview of business and the economy as well as consumer demand and production costs in a competitive environment.

Principles of Accounting and Finance enables participants to develop skills in managerial accounting and financial management. This part of the course covers a broad range of topics including financial statements, break-even analysis, financial statement analysis, cost allocation methods, the concept of ‘the time value of money’, share valuation, investment criteria, project analysis and short term finance and planning.

Principles of Marketing introduces participants to the marketing concept. It covers topics that include the ability to develop techniques with regard to market research, market segmentation, product strategy, distribution strategy, promotion and price strategy, as well as development and implementation of marketing plans.

Principles of Operations Managements gives participants a system view of operations, which include the concept of productivity, total quality control, inventory control and operations strategy. The course enables participant to understand their organisations environment and thus, be able to make informed decisions.

Principles of Strategic Management provides participants with a basic understanding of the role of developing and implementing a strategy in an organisation, which will include issues that affect competition locally and globally.

MAP is a valuable programme for any individual who wants personal and professional growth. It ensures participants apply the principles taught during lectures and assignments, which means they gain practical experience. Participants who complete the course are also taught the values of hard-work perseverance and team work which are valuable attributes in managers in any organisation. This programme is now being offered in Swaziland through a strategic partnership with the Wits Business School, Federation of Swaziland Employers and Chamber of Commerce (FSE&CC) and the Institute of Development Management (IDM). The course content and quality is administered by Wits Business School. Local organisations are now in a position to access the quality training that is a trademark of the Wits Business School conveniently at a reduced cost.

The author of today’s article Welile Dlamini is a Training and Consultancy Coordinator at the Federation of Swaziland Employers and Chamber of Commerce (FSE&CC). Comments on this article can be sent to weliled@business-swaziland.com.

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