Times Of Swaziland: DAYLIGHT ROBBERY BY SEC

DAYLIGHT ROBBERY BY SEC
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The Editor on 17/02/2017 01:03:00


Sir,
The Swaziland Electricity Company (SEC) with this hike thoroughly prove
themselves as first and foremost supporting themselves, none of the garbled long
sentences and no sense nonsense their communications people have splashed all
over the newspapers convince me or any of the customers that the parastatal is
providing a good service with value for money key to that service.
Drought, exchange rate, improving efficiency levels and cash flow are the run of
the mill, constant flow of excuses year after year. We Swazis are not all coming
from the mountains, we are not all born yesterday and many of us have brain
capacities that exceed that of young children.
This ridiculous increase is complimented by yet another easily spoken sweeping
statement from ‘The Regulator’ that caps this fleecing perfectly.
Honestly, what complete hogwash, I went to buy some units at SEC Mahala last
week, I found a single member of staff trying to provide customer service and
unit provision, so I asked if she was getting a double salary as an octopus-
LOL!??
We had to laugh, otherwise fury is just not productive- However hot it is &
however long you’ve had to wait to purchase.
SERA has failed to comply even with the notice for consumers, it is as bad with
its press statements as SEC themselves, reeling off technical jargon it does not
even understand itself while hoping to convince the consumers that all is fair
and just?
In parrot-like fashion, SEC excuses are repeated and as for public hearings to
canvas opinion?
Why not try having those hearings at large venues in main centres with enough
notice time for folks to get together and give you their opinions? No chance!
A small box in the paper announcing public hearings in rural areas is not how
you get appropriate, accurate public opinion.
Retailers and service providers have all been jumping on the bandwagon with
outrageous increases due to ‘exchange rate and drought conditions’, it
really is pathetic across the board.
The consuming public at large are all becoming intensely riled with having to
soak up rapidly increasing costs to their living expenses, while reading about
cars being taken home by people new to their posts, E50m fraud cases, CEOs huge
salaries and judges sitting at home on full pay.
The corporate are the ones who really take the biscuit. With regard this
season’s drought conditions plus all the excuses and blame attached to it.
Geoff Kemp